REFUND policy

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Refund and Cancellation Policy

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Innovating and Making understands that schedules can change and despite a registrant’s best intentions they may not be able to attend a workshop. If a registrant is unable to attend the workshop, they can have an alternate person attend in their place. If a substitute cannot be found, Innovating and Making will accept cancellations and issue refunds under the following conditions:

 

● Important date:

○ The cancellation deadline is no more than 4 business days before a

workshop. In the case of any bookings withe 1-3 days of the workshop, registration fees will not be refunded.

● Policies:

• If Innovating and Making cancels a workshop for any reason, all registration fees will be fully refunded.

○ Registration fees will be fully refunded if the registrant cancels prior to the 4 day cancellation deadline.

○ No refunds will be provided if the registrant is a “no­show” at the workshop. *

○ No refunds will be provided to registered participants if they miss one or more in a series of classes without prior 1-3 days notice.*

○ If the registrant cancels after the registration deadline but prior to the

workshop, the registrant may choose to either:

■ Receive a partial refund of 50% of the registration fee, or  apply 50%

of registration fee as a credit for in­store product.

■ Apply the full amount as a credit for a workshop offered by Innovating and Making within 6 months from the date of the original workshop. If Innovating and Making does not host another workshop within this period, the first option will apply.

* Some exceptions may apply at Innovating and Making’s discretion.

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